Shipvine Fulfillment Pricing
Affordable & easy to understand
$0
Per shipment
Inbound Shipments
-
When packaged 1 SKU per box
-
Tracking - OR - SSCC number must be entered before arrival
-
Expedited check-in available for additional charge
-
$.20/item for barcoding if products arrive with no barcodes
-
While using a UPC barcode is preferred, any readable unique barcode will work
-
Container shipments have additional charges listed below
$2 + .25
Per order + per item
Fulfillment Fees
-
12 PM Eastern cut-off standard shipping for most orders
-
2 PM Eastern cut-off expedited shipping (1 & 2 day air)
-
Up to 3 PM cut-off for additional charge
-
Custom packing options are available
-
Items over 5 lbs are an additional $.10/pound
-
Fragile items are an additional $.50/item
-
Corrugated boxes billed at market rate. Poly mailers or padded mailers included at no charge
Pricing for new and existing customers may vary. Pricing are estimates and may vary on your specific needs.
Inbounds
It is important to address your shipments correctly. Make sure all duties and taxes are prepaid on international shipments. If you must add a name to a shipment, always use "Inbound Manager"; never use an employee's name. Shipments arriving with duties due will either be returned or, if paid, a 10% handling charge will be added. For international shipments, Shipvine is the Ultimate Consignee and not the responsible party.
Correct
Your shipment will be routed to the correct place with no issues:
[Your Company Name] c/o Shipvine
Attn: Inbound Manager
2200 Decatur Street
Richmond, VA 23224-3716
Phone +1-804-433-3127
Acceptable
Make sure your company name is listed. This will help identify your shipment:
[Your Company Name]
Inbound Manager
2200 Decatur Street
Richmond, VA 23224-3716
Phone +1-804-433-3127
Incorrect
Never use an employee's name. There is a $30/box charge for inbounds arriving addressed to an individual.
[Employee Name]
Shipvine
2200 Decatur Street
Richmond, VA 23224
Phone +1-804-433-3127
$0 Receiving
No charge for shipments properly prepared
-
An inbound shipment (ASN) must be entered before shipment arrives
-
Each box must contain only 1 SKU unless it's a master carton containing additional boxes with individual SKUs - OR - clearly separated SKUs with bags or other dividers
-
Tracking information for each box must be entered and match the items or a Shipvine Container Code label must be generated for each box for pallet/container shipments
-
All products must have a valid barcode
-
Good faith acceptance of quantity for each box based on the tracking or Shipvine Container Code label
-
You can generate Shipvine Container Code labels from your Shipvine account in PDF form to send to your supplier
$2/Box Receiving
Some shipments need more attention
-
Shipments that contain boxes with mixed SKUs
-
Shipments that are missing barcodes or need to be repacked
-
Shipments that contain products with missing data such as barcodes
-
Shipments arriving with incomplete or no inbound information, such as tracking or Shipvine Container Codes
-
Minimum charge $10
Additional Handling
-
Labor rate for bagging: All selling units or SKUs must be individually packaged in either a bag or box. Any product shipped “loose” or “flat” will automatically be bagged without notice
-
Labor rate for repacking: Fragile items or items otherwise not ready for e-commerce fulfillment will be repacked at additional charge without notice
-
$.20/label for barcoding: All selling units or SKUs must be barcoded with either a UPC (recommended) or another barcode type that is unique to that SKU. Any item arriving without barcodes or with barcodes that do not scan reliably with industry-standard barcode scanners will be automatically barcoded or re-barcoded unless prior arrangements are made
-
Products must have obvious markings as to SKU or product name for identification. Shipments that have no markings will be returned.
-
Inbounds that require excessive rework/re-packing/identification will be processed as a return at $2/item + $50 handling fee
-
Shipments that arrive at Shipvine with no inbound shipment (ASN) entered will be assessed a $30 research fee
Container Unload Fees
No Charge
Palletized and ready to unload
-
All items must be shipped on standard pallets and properly wrapped
-
You must schedule container ahead of time and ship during a non-blackout period
-
Proper notice of shipment can be entered on your inbound shipment (ASN) with the container number, estimated port arrival and date
Manual Unload
Containers that are manually packed
-
$550 for 40 foot container
-
$350 for 20 foot container
Additional Handling Charges
-
Containers leaving European ports require 20 days notice
-
Containers leaving all other ports including Asian and Indian ports require 25 days notice
-
Your freight company must schedule delivery of your container directly with Shipvine
-
Containers not scheduled for delivery have an additional $500 unload fee
-
Containers arriving from November 15-December 31st have an additional $500 unload fee
-
Containers, if accepted, from Thanksgiving day through December 10th have an additional $2,500 unload fee.
Storage
Calculate my storage fee
Enter information above to calculate
Fulfillment
Other shipping fees
-
A 10% fee is added to the cost of shipping for use of our DHL, FedEx, or UPS accounts outside of Shipvine (such as on a handwritten waybill) or for using Shipvine as a broker
-
All shipping charges are audited by Shipvine, which may result in shipping price adjustments from time to time, either higher or lower than originally quoted
-
COD shipments: Additional $5/parcel
-
Cross-dock shipments: $150/shipment plus $25/pallet (or $25/package for small-package shipments)
-
USPS return labels: cost of return postage plus $.50
-
Wholesale B2B fulfillment requests that require following routing guides or aggregating multiple fulfillment requests into a single physical shipment will have an additional processing fee. For freight shipments, the fee is $95 per bill of lading. For small parcel shipments, the fee is $10 per fulfillment request plus $10 per box, with a maximum fee of $95.
Third-party billing
-
Shipvine allows for occasional 3rd party shipments; however, most shipments must be shipped through Shipvine. Amazon and other third-party drop shipping arrangements are excluded from this provision
-
$0.50 surcharge per domestic shipment per box
-
$3.50 surcharge per international shipment
-
$15 penalty per shipment for invalid or unauthorized third-party billing account numbers
Other Fees
Labor Rates
-
Custom Programming/IT Services: $275/hour in 15-minute intervals
-
Secretarial Services: $60/hour in 30-minute intervals
-
General Labor Services: $40/hour in 15-minute intervals
Long-Term Storage Rates
Individual units have storage fees increased from the standard $0.50/cubic foot when aged according to the following schedule:
-
$1.50/cubic foot after 1 year
-
$3.00/cubic foot after 3 years
-
$5.00/cubic foot after 5 years
Avoid these fees by stocking only what you can sell or turn over within a year.
Miscellaneous
-
Inserts and other custom packing option pricing can be found here
-
Labeling: $.20 each
-
Product package modification/hang tags/hangers/bagging: General labor rate
-
Expedited fulfillment services after noon: pricing based on volume
-
Expedited inbound receiving services: pricing based on volume
-
Cancellation of requests in any state other than Validated or Assignable: $2.50 + $.50 per unit in the request
-
Manual entry of orders via fax or email: $9.00 per request
-
Items donated, destroyed, trashed or recycled: Labor rate plus haul away fees
-
Address correction fee: $10
Returns
-
Returns are processed at $2 per return plus $.50 per item
-
Items needing folding, ironing, steaming or repackaging $2/item
-
Non-salable items can be returned to you or disposed
-
Learn more about returns processing by clicking here
Send returns to:
[Your Company Name] c/o Shipvine
Attn: Returns Manager
2200 Decatur Street
Richmond, VA 23224-3716
Phone +1-804-433-3127
Minumum Fees
There is a minimum of $250/month spend for clients starting service after January 1, 2019. You are given a ramp up period before the fee starts. Customers not spending $250/month will be billed the difference.
Payment
Shipvine operates on a weekly billing cycle. Invoices are automatically emailed every Friday at 6 PM Eastern. Your credit card or bank account will be automatically charged on the following Tuesday with a grace period until Friday at 5 PM eastern. Accounts not paid within the grace period are automatically placed on credit hold, preventing further order processing.
Bank draft payments and prepayments via check or wire have no fees. All credit card payments are charged a 2% convenience fee. The fee for returned payments is $25.
Pricing and information subject to change. Your actual pricing may vary. Some pricing is for new customers only.
Common Q&A
Q: I'm a small shipper. Do you have any minimums?
A: Yes, there is a $250/month minimum spend per month; however, we do offer a ramp up period. The minimum includes all inbounds, storage, fulfillment and shipping.
Q: If I send 5,000 units how much are the receiving fees?
A: If you follow all the guidelines above the fee is $0
Q: How much is expedited check-in?
A: The fee is based on current demand in the warehouse and changes from day to day and hour to hour. It starts at around $25 for smaller shipments.
Q: The storage fee seems high for my larger products, why is that?
A: Storage is based on size, and we shy away from larger items. We specialize in small to medium sized consumer goods. If you have large bulky items, we might not be the best fit for you.
Q: Does the fee include the noon cut-off?
A: Yes, our fulfillment rate includes the noon cut off for most consumer orders. Some restrictions do apply and it's not guaranteed.
Q: Does the fulfillment fee include shipping?
A: No, the cost of shipping is extra based on the service selected.
Q: Can I use my own UPS, FedEx, USPS, or DHL account?
A: No, part of our service is providing you great shipping rates across multiple services. You are allowed to use 3rd party billing occasionally or for drop shipping.
Q: I'm a kickstarter, do you do one time shipments?
A: Yes, we can do one-time shipments on shipments of 1,000 orders or more. The only difference is we require prepayment. Contact us to learn more.